FREQUENTLY ASKED QUESTIONS




HOW DO I GET A DECAL

      YOU HAVE 2 OPTIONS....FIRST, YOU CAN GO TO THE FORMS PAGE AND ENTER THE NECESSARY INFORMATION AND AGREE TO THE RULES STATEMENT. ONCE YOU SUBMIT THIS INFORMATION, YOU CAN PRESENT YOURSELF WITH PICTURE ID (YOUR DRIVERS LICENSE)
AND ACQUIRE YOUR DECAL OR SPECIFY SOMEONE ELSE TO PICK UP THE DECAL. THE ORIGINAL DECAL IS FREE. IF YOU REQUEST A REPLACEMENT FOR A NEW CAR OR A DAMAGED DECAL, YOU WILL BE CHARGED A FEE AND MAY BE REQUIRED TO SIGN ANOTHER DOCUMENT. SECONDLY, YOU CAN COME TO OUR FACILITY ON DAVIS CREEK RD.(SEE MAP PAGE) AND FILL OUT THE FORM ONLINE THERE VIA A SMART PHONE OR I-PAD.




WHERE DO I PUT THE DECAL ON MY CAR???

THE DECAL IS DESIGNED TO BE PLACED ON THE REAR GLASS, DRIVERS SIDE, LOWER CORNER....PLACING THE DECAL ANYWHERE ELSE RUNS THE RISK OF THE TOW DRIVER NOT SEEING IT AND TOWING YOUR CAR. IF YOU HAVE A CONVERTIBLE, THEN PLACE THE DECAL ON THE RIGHT FRONT LOWER WINDSHIELD.
WHERE DO I PLACE MY DECAL?

     DECALS ARE TO BE DISPLAYED ON THE REAR GLASS OF THE VEHICLE, ON THE DRIVERS' SIDE, IN THE LOWER CORNER..DECALS DISPLAYED ELSEWHERE MAY CAUSE YOUR VEHICLE TO BE TOWED.
WHERE MAY MY VISITORS PARK??

     DESIGNATED AREAS HAVE BEEN PROVIDED ACCORDING TO THE RULES AND REGULATIONS WHICH YOU WERE ISSUED WHEN YOU CHECKED IN. REFER TO THOSE GUIDELINES AS EACH APARTMENT/COMPLEX HAS ITS OWN RULES. ONCE VISITOR PARKING IS FULL, NO OTHER SPACE MAY BE USED. YOUR GUEST WILL HAVE TO PARK OFF SITE AND FIND ALTERNATE TRANSPORTATION(USE THE BUS SYSTEM OR WALK).
MAY I GIVE MY GUEST PERMISSION TO USE MY SPOT?

     NO. MARKED SPACES ARE FOR TENANTS/OWNERS USE ONLY. VISITORS MUST PARK IN DESIGNATED VISITORS SPACES OR THEY WILL BE REMOVED. REFER TO YOUR WRITTEN RULES/REGULATIONS.

MY FRIENDS' CAR WAS TOWED...WHERE CAN WE GO TO GET IT BACK?

     Our facility is located on 926 Shiloh Road,  Seneca. See the "Where We Are" page for directions/map. 


MY CAR BROKE DOWN AND I'M DRIVING A REPLACEMENT VEHICLE...HOW DO I KEEP FROM GETTING IT TOWED???

     YOU MUST GO ONLINE AND REGISTER THE REPLACEMENT VEHICLE AND MARK IT AS TEMPORARY.WE HAVE A DECAL THAT IS GOOD FOR TWO WEEKS YOU CAN USE TEMPORARILY. HOWEVER, THE REPLACEMENT CAR AND THE ORIGINAL MAY NOT BE ON THE PROPERTY AT THE SAME TIME...